Frequently asked questions - SSL

Do I require a dedicated IP address?

A recent cPanel update has introduced SNI (Server Name Indication) which allows us to offer SSL certificates on the IP address of the server.
Previously it was required to have a dedicated IP address for each SSL certificate being installed.

There are a few browsers that do not support SNI, if any of your visitors use the following, you would still require a dedicated IP address:

Android 2.x (default browser), Internet Explorer on Windows XP and versions of Java before 1.7 on any operating system.


How many SSL certificates can I use on a cPanel account?


We can only provision a single SSL certificate per cPanel account.
If you would like to secure multiple sites, each domain would need to be hosted on its own cPanel account.

How do I secure multiple sub-domains?


We can offer SSL certificates on an unlimited amount of sub-domains (eg: sub1.domain.co.za and sub2.domain.co.za)
This requires a Wildcard SSL certificate

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